Your team
Debbie's professional background and formal education in visual communications, and graduate studies in interactive multimedia and internet marketing were intrinsic to the concept and vision of SurpHaces.
Deborah Nelson
Founder / CEO
Fred, aka “Dr. Fred” is known worldwide and is regarded as the foremost expert on natural stone, tile and other surfaces. He is our Chief Technical Director, where he provides a wealth of support to our PRO Partners on the Partner Discussion Group...
Fred Hueston
Chief Technical Director
Webmaster, Social Media Master, SEO Goddess! Payal is the director of Partner website support. Curious and always eager to grow professionally, Payal stays on top of the latest industry developments and concepts, continually coming up with new way...
Payal Jain
Web and Social Media Master
Ane implements unique web-based applications for our Partners. She is very enthusiastic and always willing to help! She also works very close to the SEO and Development team to create delightful experiences for our websites users.
Ane Spinola
UX UI Designer
Alice holds a Bachelor’s degree in English with emphasis in Digital Media from UCF. She's earned numerous certificates in stone and tile industry training.
Alice Dean
Technical Writer
As our Partner Manager, Doug functions as a liaison between Partners and our Creative / Technical team. He is the first point of contact and the one that makes sure our Partners’ needs are addressed.
Doug Smith
Partner Manager
Kendalynn designs and produces our outstanding eLearning courses. She works hard to bring you a first-class, one-of-a-kind learning experience.
Kendalynn Hill
eLearning Producer
Emmanuel is a seasoned video and film producer with over a decade of experience in pre-production and production.
Emmanuel Alvirde
Videographer
Sharon has been in the stone and construction industry for over two decades. Sharon is a routine contributor to SurpHace BUZZ magazine...
Sharon Koehler
Content Writer
James is a highly creative and award winning Graphic Designer with 20+ years of extensive design experience in multiple industries from small to medium sized organizations.
James Gonzalez
Art Director
Jai lives, eats, and breathes Pay-Per-Click advertising. He is Google Certified, stays current on this highly specialized area of expertise, and is analytics and results driven.
Jai Nelson
Google Certified PPC Specialist
Pam manages the bookkeeping and office management at SurpHaces. You will find that she is a people person with a warm, welcoming personality, who strengthens the SurpHaces team with her diligence in everything she does, from her routine bookkeepin...
Pam Smith
Business Manager
Juan is who you call on when you need technical support. He will patiently hold your hand to make sure everything works the way it's supposed to and what needs to get done gets done.
Juan Cespedes
Systems Administrator/Tech Support
Dean McArthur combines stone and tile restoration expertise with strategic business management experience. As a principal in Certified Stone Professionals in Buffalo, NY, he has decades of experience in the art of problem solving and restoring nat...
Dean McArthur
Business Advisor