
WE'VE GOT YOUR BACK
SurpHaces is a professional resource and support organization
for quality surface care PROS and their customers.
At our core are seasoned, renowned stone, tile and other surface experts coupled with marketing and design specialists, including technical writers, graphics artists, developers, SEO experts, and more, and a support team second to none, all working together to provide benefits and unparalleled support for the surface care pro.
You will find two common threads woven into every one of the benefits of being a PRO Partner. The first is each benefit is designed to drive one or more of what we consider to be six fundamental pillars of success for any surface care business in today’s business environment. Secondly, you will find that every benefit is strategically designed to work in an interconnected and interdependent fashion—each benefit drives and reinforces the others.
The Six Pillars of Success:
Companies that dig themselves into a comfortable rut get left in the dust. Staying on top of your game includes everything from continuing education in your field to staying informed and up to date on changes in the world around you that will impact your business. Count on us to provide resources to help you stay on top of your game.
We are internet presence experts! Since nearly 90% of consumers go to the internet to find a local service provider, it’s a no-brainer that having a strong presence on the web is crucial to your success. But, it has become so competitive that you need to utilize everything at your disposal to give you an edge. That’s where we come in.
How do you calculate a customer’s value? By the profit from a one time job? Or by their potential as a lifetime customer who may also refer people to you? Your customer base is one of your most valuable assets and it should be cultivated. We equip you and support you in cultivating your customer base.
Your brand is your identity. It is what distinguishes you from all others. It conveys who you are and what you are all about. Driving your brand in your marketplace is an absolutely essential component of any successful marketing strategy. We take driving your brand seriously.
A continual source of new business can be gained by building and cultivating mutually beneficial relationships with organization and professionals who encounter your prospective customers in a non-competitive capacity. We provide tremendous support to help you grow your referral base.
A healthy bottom line is achieved not just by increasing revenues, but also by decreasing costs where you can. This doesn’t mean getting cheaper quality, it means getting the best price for the supplies, service and other needs required to run your business. We are sensitive to and incorporate many ways to help you watch your bottom line.
Your core support team

Deborah Nelson

Fred Hueston

Payal Jain

Alice Dean

Doug Smith

Emmanuel Alvirde

Sharon Koehler

James Gonzalez

Jai Nelson

Pam Smith

Dean McArthur
Unparalleled Tech Support
One of the most appreciated benefits of being a Partner.
Powerful Marketing Solutions
Proprietary Resources
Valuable resources available exclusively to PRO Partners.
What does it mean to be a PRO Partner ?
You offer outstanding services and maintain a stellar professional reputation. We support you and drive business to you. It’s pretty much that simple.
What PRO Partners say

SurpHaces has gone above and beyond to custom design, launch and manage an amazing website and web presence for my company that exceeded all my expectations. They truly understand my business and have designed a program to position us for success.

If you are in the stone and tile business and are wondering if being a Partner is something you should do, run—don’t walk—to sign up before someone else grabs your spot.

Excellent experience and reasonable on pricing. Probably the first time I ever didn’t have to request revisions. And only took a few days. Completely satisfied.

The discussion group is a tremendous Partner benefit. Having the ability to ask advice, share ideas, provide input, and inquire with others who have unique and additional experience in the industry provides a tool that is invaluable.

I get a lot of business as a result of being a Partner. The support is incredible!

Excellent being affiliated with you guys!!!

I would like to express my sincere gratitude for the work you and your crew have done for me and my company. Signing to be a partner, I would never, ever expect such a good service and astonishing results for as little money as the membership is.

You exceeded my expectations. I am very happy with you and your staff. Thank you very much. I am very pleased... Thank you. Damn, I’m happy.

If anyone is interested in being a Partner, have them talk to me. I'll be happy to tell them how much it has helped us.