"A professional resource and support organization for quality surface care pros and their customers"

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IT ALL STARTS HERE
A Wealth of Unparalleled Support
and Resources

SOLID TRAINING
For The Surface Care Industry

Success starts with staying on top of your game! Students from across the country and around the globe look to the SurpHaces Learning Institute to learn the art, science and business of stone, tile, metal, and other surface restoration and maintenance. What can they expect? Extraordinary instructors, thoughtfully planned out course outlines, and tremendous resources all designed to best prepare and launch the student for maximized success.

  • Courses you can take without leaving home
  • Learning Lab for hands-on practice
  • Tremendous support and resources

Benefits of being
a PRO Partner

You offer outstanding services and maintain a stellar professional reputation. We support you and drive business to you. It’s pretty much that simple.

Six Pillars of Success. You will find two common threads woven into every one of the benefits of being a PRO Partner. The first is each benefit is designed to drive one or more of what we consider to be six fundamental pillars of success for any surface care business in today’s business environment. Secondly, you will find that every benefit is strategically designed to work in an interconnected and interdependent fashion—each benefit drives and reinforces the others.

1. Staying on Top of Your Game

Continual learning and staying informed and current is essential to healthy growth. 

2. Having a Strong
Web Presence

Having a strong and effective presence on the web is crucial to your success.

3. Cultivating Your Customer Base

Your customer base is one of your most valuable assets and it should be cultivated.

4. Driving Your Brand
in Your Marketplace

Driving your brand and professional image in your marketplace is a key for a successful marketing strategy.

5. Building Your Referral Network

A strategically developed referral network is a continual source of new business.

6. Watching Your Bottom Line

A healthy bottom line is achieved not just by increasing revenues, but also by decreasing costs where you can.

Our PRO Partners

Our PRO Partners are companies that specialize in the art and science of surfaces, from specification to installation, restoration to protection, to specialty solutions. Their services include…

Fabricators and Installers

Custom Fabrication & Installation

Stone Restoration and Maintenance

Stone Restoration & Maintenance

Tile and Grout Cleaning and Sealing

Tile & Grout Cleaning & Sealing

Concrete Polishing

Concrete polishing

Metal Restoration

Metal restoration & protection

Stone and Tile Inspection and Troubleshooting

Inspection and Troubleshooting

Carpet-Cleaning-Interior-Textiles

Carpet and Interior Textile Cleaning

Living Room Panorama in Luxury Home

Wood Surface Specialist

Living Room Panorama in Luxury Home

VCT & LVT Maintenance

What PRO Partners say

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Riadh Sookoor
EM Surface Care

SurpHaces has gone above and beyond to custom design, launch and manage an amazing website and web presence for my company that exceeded all my expectations. They truly understand my business and have designed a program to position us for success.

FabraCleen Iogo
Brian Kornet
Fabra-Cleen

If you are in the stone and tile business and are wondering if being a Partner is something you should do, run—don’t walk—to sign up before someone else grabs your spot.

1stFloorSurfaceCare
Scott Odom
1st Floor Surface Care

Excellent experience and reasonable on pricing. Probably the first time I ever didn’t have to request revisions. And only took a few days. Completely satisfied.

Gold Standard Floor Care
Blain Haeg
Gold Standard Floor Care

The discussion group is a tremendous Partner benefit. Having the ability to ask advice, share ideas, provide input, and inquire with others who have unique and additional experience in the industry provides a tool that is invaluable.

Restoration Stoneworks
Roger Konarski
Restoration Stoneworks

I get a lot of business as a result of being a Partner. The support is incredible!

Set in Stone Logo
David Aardema
Set in Stone Restoration

Excellent being affiliated with you guys!!!

Bio Tile and Grout
Adam Bartos
BiO Tile & Grout Restoration, LLC

I would like to express my sincere gratitude for the work you and your crew have done for me and my company. Signing to be a partner, I would never, ever expect such a good service and astonishing results for as little money as the membership is.

LaCasse Stone and Tile, Palm Beach, FL
Steven LaCasse
LaCasse Stone and Tile

You exceeded my expectations. I am very happy with you and your staff. Thank you very much. I am very pleased... Thank you. Damn, I’m happy.

Classic Marble Restoration
Carl Staples
Classic Marble & Stone Restoration

If anyone is interested in being a Partner, have them talk to me. I'll be happy to tell them how much it has helped us.

Why be a PRO Partner?

"Sometimes it really pays to have an unfair advantage." --Deborah Nelson

FREQUENTLY ASKED QUESTIONS

Here are some of our most frequently asked questions and answers. Click a question below to view the answer. 

Refer to the Partner Benefits Brochure. There is a handy Quick Reference checklist at the very beginning and the details follow in the subsequent pages.

You’ll find that our fees are surprisingly low. Refer to our Partner Benefits Brochure for the fees and rates or give us a call.

No. We believe if your are benefiting from being a PRO Partner, we don’t need to hold you hostage to any term contract. 

Yes. It’s actually a very valued benefit of being a Partner. We want all of our Partners to have strong presence in their local markets. In order to achieve this, we must limit how many Partners we can take in any market area. You can learn more about this in our Partner Benefits Brochure.

We structured our market areas pretty much by the Nielsen Media Markets. Refer to the Partner Benefits Brochure to learn more about Market Slots.

Some people liken the support to that of a franchise, but we are not. All Partners have their own autonomy. We do have standards that all Partners must pledge to honor though.

Surphaces.com is where consumers go to find surface care solutions including referrals to our SurpHace Care PRO Partners when they need professional services.

Backstage.surphaces.com is your support site. it is where you, the floor and surface services care provider, can find resources, news and events, training, and support opportunities, and to learn more about the benefits of being a PRO Partner.

FAQ's

Your core support team

News & updates

With the huge increase in eLearning, the question remains, can stone restoration be taught via web-based training as effectively as with traditional face-to-face hands-on training?

Listen and call in LIVE every Wednesday from 6 – 7 pm (Eastern) as Dr. Fred discusses topics of interest to stone and tile pros. Login to the live show or access archives. 

Marketing without a clear focus and plan is like trying to see the fine print without your glasses. Learn how to create and implement a strong, strategic plan.